Return Policy
Our Return Policy
Your satisfaction is our priority. If you're not completely happy with your purchase, we offer easy returns and exchanges.
Return Conditions
- Returns are accepted within 30 days of delivery
- Items must be unworn, unwashed, and in their original condition
- All original tags and packaging must be attached
- Underwear, swimwear, and earrings cannot be returned for hygiene reasons
- Sale items marked as "Final Sale" cannot be returned
How to Return an Item
- Log in to your account and go to "My Orders"
- Select the order and click "Request Return"
- Print the prepaid return label
- Pack the item securely in its original packaging
- Drop off the parcel at the nearest postal point
Refund Processing
- Refunds are processed within 5-7 business days after receiving the returned item
- The refund will be issued to your original payment method
- Shipping costs are non-refundable (except for defective items)
- For defective or incorrect items, we cover all return shipping costs
Exchanges
To exchange an item for a different size or color, simply return the original item and place a new order. This ensures you receive the desired item as quickly as possible.
Questions about a return? Contact us at contact@goodgirlsfashion.shop
